This video tutorial will show you how to work with credit memos in QuickBooks Online. The default setting in Quickbooks is to have automatic credits applied to open invoices. If you want to turn off this setting, can click on the gear icon > accounts and settings > advanced > Automation – turn off the “Automatically apply credits” option.
Understanding Credit Memos in QuickBooks Online
About the Author: Steve Chase
Steve Chase grew up in Dayton, OH but now calls San Antonio, TX home along with his entrepreneur wife, Erin, and their 4 sons. Steve founded Sequentia Solutions in 2017 to help small business owners grow their business with practical and effective solutions. Steve's #1 Clifton StrengthsFinder skill is Learner which comes in handy while he teaches others how to best use various business software applications like QuickBooks Online and Excel. Steve is an active volunteer leader with the Boy Scouts and treasures the lessons he learned while participating in Scouts as a youth on his path to Eagle. Steve enjoys drinking coffee, a good book, visiting art museums, and doing math problems using a brand new sharpened #2 pencils.