//How to undo a mistake in the bank feeds in QuickBooks Online

How to undo a mistake in the bank feeds in QuickBooks Online

A common mistake in the bank feeds is to click the add button for income instead of matching a customer payment. This mistake could lead to overstating income on your P&L report.  If you are using invoices or sales receipts you will want to match the receive payments by your customers. If you find that you are adding income in bank feeds by clicking the add button then there will be an open invoice associated with the customer. Creating an invoice means you need to have a receive the payment associated with it. Alternatively, you can use sales receipts to recognize customer payments on the spot.

Below is a screen shot of the bank feeds section where you can undo a previous bank feed action that you want to show up again in the for review section. Click the “In QuickBooks” tab to access the undo action column.

undo bank feeds

After you click “undo” then click back on the “For Review” tab to see the transaction again. This time you want it to say match, not add. This might mean that you will need to use a sales form to recognize either receive payment or sales receipt for that customer.

Click the “match” button to have it properly recorded as income.

sales receipt qbo match bank feeds

By | 2018-06-21T09:28:07-05:00 June 21st, 2018|QuickBooks Online|0 Comments

About the Author:

Steve Chase grew up in Dayton, OH but now calls San Antonio, TX home along with his entrepreneur wife, Erin, and their 4 sons. Steve founded Sequentia Solutions in 2017 to help small business owners grow their business with practical and effective solutions. Steve's #1 Clifton StrengthsFinder skill is Learner which comes in handy while he teaches others how to best use various business software applications like QuickBooks Online and Excel. Steve is an active volunteer leader with the Boy Scouts and treasures the lessons he learned while participating in Scouts as a youth on his path to Eagle. Steve enjoys drinking coffee, a good book, visiting art museums, and doing math problems using a brand new sharpened #2 pencils.

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